Frequently Asked
Questions
Find answers to your questions about our products and services We are here to help you achieve your ideal flooring project.
We invite you to discover all our products in our showroom located at 21 Rue des Bruyères, Casablanca 20200. Our advisors are available to guide and support you in your choices.
To place an order, we invite you to contact one of our sales representatives at +212 662 144 565. He will be able to advise you and offer you the solutions best suited to your project.
We accept payments by credit card, check, and bank transfer.
We do not offer installation services directly, but we can recommend qualified and experienced installers we regularly work with. Feel free to ask us for this.
Once your order is confirmed and prepared, you can pick it up at our depot located at Worqbox at the following address: Bouskoura Industrial Park, Bouskoura 20000. Opening hours: - Monday - Friday: 09:00–13:00, 14:00–18:00 - Saturday: 09:00–13:00 - Sunday: Closed For any questions regarding the pickup of your order, you can contact the depot manager at +212 666 647 710.
Our advisors are at your disposal in our showroom to answer all your questions and help you choose the products most suited to your project. You can also contact us by phone.
Engineered wood flooring is made up of several layers of wood. The top layer is made of premium wood (veneer), while the lower layers are made of less expensive wood (substrate).
Engineered hardwood is more stable than solid hardwood and less sensitive to temperature and humidity variations. It is also easier to install.
Yes, engineered hardwood can be sanded, but the thickness of the wear layer limits the number of times this operation can be performed.
Solid wood flooring is made of 100% natural wood. Each plank is made from a single piece of wood, which gives it exceptional authenticity and durability.
Solid wood flooring is known for its longevity, durability, and timeless aesthetics. It brings a warm and natural touch to your interior. Moreover, it can be sanded and refurbished several times during its lifespan.
The maintenance of solid wood flooring varies depending on its finish (oiled, varnished…). Regular upkeep with suitable products will help preserve its beauty and longevity.
Wooden laminate flooring is a veneer of real wood glued onto a substrate. It provides the appearance of solid wood at a more affordable price.
Engineered wood flooring is aesthetic, easy to install, and more economical than solid wood flooring.
The maintenance of a wood plank floor is similar to that of traditional flooring. It is important to use suitable products to preserve its beauty.
Laminate flooring is made up of a high-density fiberboard (HDF) core with a realistic wood print, protected by a durable transparent layer.
Laminate flooring is resistant to wear, shocks, and scratches. It is also easy to maintain and available in a wide variety of designs.
Yes, laminated flooring is suitable for most rooms in the house, except for moisture-prone areas like the bathroom.
The LVT (Luxury Vinyl Tile) vinyl flooring is a high-end vinyl floor that imitates the appearance of wood, stone, or tile.
LVT vinyl flooring is resistant to water, stains, and wear. It is also comfortable and quiet to walk on.
LVT vinyl flooring can be installed in every room of the house, including moisture-prone areas.
Have more questions?
Our team of experts is here to personally advise you in your parquet project.
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